a&o Frankfurt Galluswarte

Extremely friendly stuff, accessible 24/7. I didn´t know I could get an "only women" room here, but the guy at the desk offered me to live in such free of charge. And my every request from luggage storage to asking for a new towel were met with a smile. I was able to store my luggage for free, even when I checked-out, expensive stuff admins can store in the admin room. The room itself is clean, bright, shower is clean, beds are comfy. The common lobbies are really cozy and comfortable, everyone had space: from guys watching football to freelancers working at the common desk with chargers. The bar, a vending machine and a self-making coffee and tee machine are accessible 24/7. The sustainability aspect is nice, only-card payment, there is no daily room service, but you can order one in advance if you need.

The whole process of checking in was great. Luggage room had my luggage safe. Location is the best as it's right outside the S Bahn station. It was clean and quiet.

Express check in was good, because I've added my info online, but unfortunately the system is not working and I had to collect keys at the desk, but had gone up to the floor and had to come back down with all the luggage. It was very fast to check in though, and the staff was great. We've borrowed some spoons for ice-cream and asked for some hot water for our tea, and the night staff was very friendly. Room was great, very clean, beds are very comfortable.

The rooms was okay, I truly like how the housekeeping organise their job. The Wi-Fi was incredible as well as some of friendly guests I've met.

Everything was really well organized I'm really satisfied to choose this place and I'll book for my other trips in future and recommend to my friends for sure. Thank you